THE CREATIVIDEE WORKSHOP
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shop policies

Thank you for choosing The CreativiDee Workshop!
​If you have any questions or concerns before or after placing your order, please contact me as soon as possible. 
​

Shop Hours

The CreativiDee Workshop is ALWAYS open for digital orders online!

The CreativiDee Workshop Office Hours:
Monday - Friday: 9 am to 5 pm (MST)
CLOSED on Sat. and Sun. & all US Holidays
​
If you have any questions, most answers can be found in the product listing itself or the FAQ page.

Please send a message if you cannot find the answers you are looking for.

Copyright

All designs, artwork, items, listings and content included on The CreativiDee Workshop Etsy Shop, Blog and Website,
​such as graphics, logos, party packs, organizers, planners, invitations, images
​and text, etc. are the property of The CreativiDee Workshop and Denise Awn.

​These are protected by United States and International Copyright Laws, unless otherwise stated. By purchasing any products on this site, you are agreeing to these terms.

**These items are for personal use only - you may NOT resell, distribute or copy any of the above mentioned items - printed or electronically. Commercial use is prohibited without a formally purchased license.

Much love and time goes into creating each item. Please respect this by creating your own unique products.

If you would like commercial use, please contact The CreativiDee Workshop for further information.

Payment

The CreativiDee Workshop currently uses PayPal, Stripe, ApplePay and Android Pay for all online transactions. 

Payment must be received in full before any digital or custom files are released to you.
​
If payment is not received in full within 24 hours, the sale will be cancelled. ​(Personal checks via PayPal are excluded from this cancellation policy.)
​

Refunds/Exchanges

The CreativiDee Workshop currently only sells digital files, therefore due to the nature of these items, returns or exchanges are not accepted after any files have been released to you.

The CreativiDee Workshop believes in the highest customer service available. I want you to love your order, so please contact me immediately to resolve any issues.

Happy customers are of the utmost importance to me! 

Shipping

All items will be sent to the email provided at time of purchase as a high-quality PDF file.

Instant Download files will be available within minutes via your email account where you will find further instructions on how to download.

​The CreativiDee Workshop is not responsible for orders shipped to the incorrectly submitted email address. Please verify that yours is current!

Colors

Due to the nature of monitor and printer variations when displaying color, The CreativiDee Workshop has made every effort to reflect the true color in each design.

Please note that each design is printed in the studio on high quality equipment for color proofing prior to any sale.

​The CreativiDee Workshop cannot guarantee color output due to these variations. Please test on your own equipment if trying to match specific colors. 

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  • The Freebies
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